These terms govern your use of Splash services, including communications sent via SMS. By providing your phone number and opting in, you agree to receive service-related text messages from Splash as outlined below.
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Purpose of Messages:
We use SMS exclusively for customer support and account-related communication between Splash and our registered users (pool company owners). This may include:
Onboarding assistance
Support follow-ups
Login helpBilling notifications
Other operational account updates
We do not send marketing or promotional texts.
Opt-In
You can opt in by submitting your phone number through our Contact Us form and checking the box confirming that you agree to receive SMS messages from Splash. Only users who actively provide consent will receive text messages.
Message Frequency
‍Messages are sent only as needed for support or account purposes. Frequency varies depending on your interaction with our team.
‍Opt-Out
‍You can cancel at any time by replying
‍STOP.
After we confirm your unsubscribe status, you will no longer receive SMS messages from Splash unless you opt in again.
‍Help
‍For assistance, reply HELP or email us at hello@splash.app.
‍Fees
‍Message and data rates may apply. Check with your wireless provider for details.
‍Carrier Disclaimer
‍Carriers are not liable for delayed or undelivered messages.
‍Privacy
‍For information on how we handle your data, please refer to our Privacy Policy.